All Access Pass - Our Best Deal!

Did you know there are three other closely integrated events happening at the Digital Experience Conference? With an All Access Pass, you’ll have access to all four of them: Digital Experience Conference, CRM Evolution, Smart Customer Service, and SpeechTEK. You may attend one of these events or, if you'd like the opportunity to discover how to design a better customer engagement strategy using CRM, customer service, digital, and speech strategies, you can save big when you purchase the All Access Pass.

All Access Pass holders can choose from sessions across all four events and benefit from a variety of networking opportunities, as attendees gather for receptions, keynotes, lunch, coffee breaks, and more. Find out more.

The Customer Solutions Expo combines the Digital Experience Conference, Smart Customer Service, CRM Evolution, and SpeechTEK 2020 showcases. This central gathering place features the leading sales, marketing, customer service, and speech recognition solutions. It is the perfect opportunity to meet with C-level executives, industry pioneers, and the technology gurus who help you do your job better. Admission to the Expo is free with the purchase of any conference pass or just $25 for Expo-Only access (when purchased by the early-bird deadline).

Expo Hours

Monday, April 27 .............. 5:00 p.m. - 7:00 p.m. (Grand Opening Reception)
Tuesday, April 28 ............. 10:00 a.m. - 4:30 p.m.
Wednesday, April 29 ........... 10:00 a.m. - 1:00 p.m.

Registration Desk Hours

Registration will take place on the Ballroom Level of the hotel and will be open during the following hours:

Sunday, April 26 .............. 12:00 p.m. - 4:30 p.m.  
Monday, April 27 .............. 7:30 a.m. - 7:00 p.m.
Tuesday, April 28 ............. 8:00 a.m. - 5:30 p.m.
Wednesday, April 29 ........... 8:00 a.m. - 4:00 p.m.

Hotel and Travel

Attendees are responsible for making their own travel arrangements and hotel accommodations. Discounted rates are available for attendees who book within the official group room block. Please see the Venue page for more information. 

Cancellations, Substitutions, and Refunds Policy

Cancellations will be accepted if received in writing no later than March 27, 2020. Full refunds minus a $150 processing fee will be issued. No refunds will be given after this date, although you may subsitute another person in your place.

Privacy Notice

For details regarding collection and use of your personal information please see our Privacy Policy.

Code of Conduct

Information Today, Inc. is dedicated to providing an enjoyable conference experience for all conference participants. Please review our Code of Conduct prior to the event.

Conference Registrar

For questions regarding registration, or to make a change to an existing reservation please contact:

Joan Weiss, Conference Registrar
Phone: 609-654-6266, ext. 156
Fax: 609-654-4309
jweiss@infotoday.com 

General Inquiries

For all other inquiries please contact:

Customer Service Department
Information Today, Inc.
143 Old Marlton Pike 
Medford, NJ 08055
Phone: 609-654-6266 or 800-300-9868
custserv@infotoday.com 

NOTE: The sponsors and management of the Digital Experience Conference 2020 reserve the right to make necessary changes in this program. Every effort will be made to keep presentations and speakers as represented. However, unforeseen circumstances may result in substitution and/or cancellation of a presentation topic and/or speaker.

Information Today, Inc. assumes no liability for the acts of their suppliers nor for the safety of any the Digital Experience Conference 2020 participant while in transit to or from this event. The total liability during the precise hours of the meeting will be limited to a refund of the registration fee.

Special dietary requests and/or accessibility accommodations may be arranged with advance notice. Depending on the circumstances, additional fees may apply. Please contact our conference registrar with your request.

Digital Experience Conference 2020 is co-located with Smart Customer Service, CRM Evolution, and SpeechTEK 2020. It is organized by Information Today, Inc. Access to conference sessions and events is subject to registration pass selected.